FAQ

Yes, we highly recommend one. The most beautiful beaches and sights are spread across the island, and with a car you can reach them all easily. You have your own parking space right by the house. The nearest bus stop is about a ten-minute walk away.

Only about seven minutes by car. There are car hire desks and taxis at the airport.

Casa Karen has an electronic door lock with a keypad. You will automatically receive your personal code a few days before you arrive. There is no key handover, so you can arrive completely relaxed, even late in the evening.

Check-in is from 3 pm, check-out by 11 am. We are happy to arrange other times if you get in touch.

No. You can book Casa Karen from just one night.

The house has fibre broadband. The Wi-Fi reaches up to 300 Mbps, is free and stable enough for video calls. Find out more on our Workation in Lanzarote page.

The living room and the red bedroom have air conditioning units that cool in summer and heat on cooler days. There is a portable infrared heater for the bathroom. The grey bedroom has no air conditioning.

The cold water in the kitchen is filtered and safe to drink. If you have a sensitive stomach, we still recommend boiling it or buying bottled water at the supermarket.

The kitchen is generously equipped: plenty of pots, pans and dishes, an oven, ceramic hob, microwave, a large fridge-freezer, a filter coffee machine, a Dolce Gusto machine, a kettle, a toaster and an air fryer. The dishwasher is in the patio.

Yes, bed linen and towels are provided. You will find beach towels under the bed in the red bedroom, and there is also a beach umbrella and a cool bag.

Yes, there is a hairdryer and an iron, plus a washer-dryer.

Yes. The living room has a smart TV with German satellite channels, and you can use Netflix and Prime Video with your own account. There is a second TV in the red bedroom; the grey bedroom has none.

Yes, of course. There is a gas barbecue on the terrace. We cannot guarantee how much gas is left in the bottle, but if it runs out you can swap it for a full one at petrol stations.

The house sleeps up to four people in two bedrooms with double beds. Unfortunately there is no cot or high chair. Please note that there are a few steps to the house and inside it.

Unfortunately not. A flight of about eight steps leads from the parking space up to the house, and inside there are three steps between the living area and the other rooms. Casa Karen is therefore not suitable for wheelchair users or guests with limited mobility.

Dogs are possible on request. We decide case by case, and the smaller the dog, the better the chances. Unfortunately cats are not allowed.

Casa Karen is a non-smoking house. You are welcome to smoke in the garden, where you will find an ashtray.

At the bottom right of every page you will find our chat, where an AI assistant answers many questions around the clock and can pass your request on to Oliver. During the day (roughly 8 am to 9.30 pm German time) you can usually also chat with Oliver live there. You can also message us on Telegram: @CasaKarenLanzaroteBot, or email info.entfernen@nospam.casakaren.de.

Directly on our homepage: choose your dates in the booking section, see the price straight away and book directly with us.

By bank transfer, by credit card via Stripe or with PayPal. You will find our bank details on the invoice you receive by email after booking.

You can cancel free of charge up to four weeks before arrival. At that point the full amount is due. If you cancel later, we refund the cleaning fee.

Final cleaning is a one-off €120 per stay.

Yes, of course. A mid-stay clean costs €12 per hour and needs to be booked at least three days in advance. You pay in cash directly to the cleaner on site.

The HiperDino supermarket is in the centre of Tías, about four minutes by car. For a bigger shopping trip, the Lanzarote Open Mall in Arrecife is about 17 minutes away.

Lanzarote is mild all year round. Even in winter daytime temperatures are usually around 20 degrees, but evenings can be cooler, so pack a jacket. The sun is strong and there is almost always a breeze, and you often feel both less than you might think.

Puerto del Carmen beach is about ten minutes away. We introduce our favourite beaches on the island on our Beaches page.